Internal Communication

Unleashing the potential of your Gen Z workforce: Strategies to boost engagement, loyalty, and productivity

April 20, 2023

Although it's important for businesses to treat their employees as individuals, certain trends can be viewed among different demographic groups. Managing different demographics in the workplace is crucial to enhancing engagement and productivity among employees. And the newest addition to the workplace is Gen Z.

The Art of Recognition: How to motivate and reward retail employees

April 12, 2023

Employee recognition is of huge importance. But how to create a culture of appreciation? Read all about it in this blog post. ✓

What is an intranet and which type of intranet is best for your organization?

March 9, 2023

An intranet is a software platform that connects all the computers, smartphones, and other devices on your company’s network. It provides a convenient channel for sharing information within the company. At the same time, it enhances collaboration, increases productivity, and offers many other benefits. But what exactly is an intranet? What can you use it for? And what type of intranet is best for organizations with large numbers of deskless employees? This article answers all those questions and more.

5 reasons why you shouldn’t use a web app for your internal communication (and the best alternative)

February 21, 2023

Web apps are hugely useful for many things – but sometimes only a native app – developed, downloaded, and installed for a specific device or operating system – will do. When it comes to internal communication, it’s best to opt for a bespoke native app, rather than a web application. In fact, there are many reasons why a web app may not be ideal for your internal comms. We’ve outlined them – and what you should use instead – below.

5 AI tools to help you boost your internal communication

January 18, 2023

In this blog post, we’ll talk about how AI can help you to keep your deskless workforce engaged. I know, I know—it’s a buzzword, and it’s all over your LinkedIn timeline these days. But what does it actually mean? And more importantly, how can it help your team to work more efficiently and boost employee engagement? We’ll share some tips and tools for you to use today.

WhatsApp for internal communication? Think again!

July 26, 2022

WhatsApp is not suitable for internal communication. In this blog post, we’ll share the 6 main reasons why you should stop using WhatsApp for business communications, and we’ll dive into the best alternative for WhatsApp.

Want to improve customer satisfaction? Start with your frontline

October 14, 2021

It’s become something of a cliché that “the customer is always right” and you can tell that it’s a cliché because it really doesn’t tell you much – not about most businesses, anyway. According to a recent customer satisfaction survey by Microsoft, 61% of customers around the world have stopped doing business with a company due to a poor customer service experience. Among the Millennial age group, one in two consumers has complained about a brand on social media.

Improving communication for frontline employees

November 24, 2021

Last year many shops, restaurants, and hotels closed their doors unexpectedly. Frontline employees who previously served as the face of many organizations were suddenly forced to remain at home for long periods. How does good internal communication ensure that your deskless employees remain connected and engaged in times of uncertainty? And that they continue to receive up-to-date information in case the doors open again? Many of these non-desk workers have faced staggering levels of fatigue, disengagement, and anxiety during the COVID-19 pandemic. Improving communication in the workplace could improve things for frontline employees in all three areas. Last update: May 3, 2022

The 15 best internal communication tools

October 27, 2021

Internal communication is the glue that holds your organization together. When well-executed, it paves the way for business growth and a good brand image. Happy and satisfied employees are more likely to become brand ambassadors and promote the company they work for. But how can you achieve the best results? And what internal communication tools are the most effective for an organization with a lot of non-desk workers? We’ll answer these questions in this blog post. Last updated on February 27, 2023